Signposting

Below is a table of both NHS and private services that may be able to help you in certain situations.

If you are not sure, please call reception on 01268 663 140

 

Chest pain

Call 999 

 

Stroke symptoms (facial droop, unable to move arms or legs, Speech slurred or can’t find words)

 

Head Injury

 

Bleeding that won’t stop

 

Allergic reaction involving swelling to mouth or breathing

 

Road traffic Accident

 

Crisis Team

Adults in crisis: Call: 111, option 2

Children in crisis: 0300 555 1201, ask for SET CAMHS Crisis Support Service

 

Minor head injuries with no loss of consciousness

 

 

Fractures between shoulder to fingers and knee to toes

 

 

Minor burns and scalds

 

 

Foreign bodies in eyes

Orsett Minor Injuries (RM16 3EU)

 

Bites and Stings

 

Sprains and strains

https://www.nelft.nhs.uk/services-bsbwtk-minor-injuries-unit/

 

Animal and human bites

 

 

Foreign bodies, ear, nose, throat, skin

Children under 7 need to go to A&E.

 

Chest injury without difficulty to breathing

 

 

Facial injuries

X-ray is only open until 4pm. After this time go to A&E.

 

Firework injuries

 

Mouth injuries

 

 

Neck injuries

 

 

Minor road collisions

 

 

Lacerations

 

 

 

Coughs and colds

 

 

Sore throats

 

Ear pain

NHS Choices has info on these and a wide range of conditions

 

Thrush

https://www.nhs.uk/conditions/

 

Shingles and other skin infections

 

 

Diarrhoea and vomiting,

Alternatively see your NHS Pharmacist

 

Conjunctivitis if over 2 years old

 

 

Cystitis

 

 

Fungal nail infections,

 

 

Verruca

 

 

Dossett boxes

 

 


Covid-19 antivirus treatment 

Covid Medicines Delivery Unit (CMDU) directly by telephoning: 01245 515919 

(Mon-Fri 9am-4pm, Saturday/Sunday/Bank Holidays 9am-1pm)

 

Mental Health Support (including access to many types of therapy)

Vita Minds

 

01268 977 171

 

https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/basildon-and-brentwood/

 

 

 

For issues with addiction

 

 

Openroad

 

13 Southview Road, Basildon, SS16 4ER

 

0844 499 1323

 

 

 

Basildon STaRS - 01268 534475

 

 Emergency Dental    Service 

 

If you need help outside of hours, please call the NHS 111 helpline. 

 

Online support for Children and Young People with mental health concerns

https://www.kooth.com/

 

 

Physiotherapy 

speak to reception to book an appointment with the First Contact Practitioner (FCP)

or

Connect

use the self- referral portal via Connect MSK services

https://www.connecthealth.co.uk/services/south-west-essex/

 

1269 904 102

Sexual Health- including information, sexual health screening and treatment, and contraception(including fitting of coils and implants)

Essex Sexual Health Service

0300 003 1212

https://essexsexualhealthservice.org.uk/

 Home STI Self-Test Orders

https://essexsexualhealthservice.org.uk/self-test/

Screening leaflet-

QR codes

 https://phescreening.blog.gov.uk/wp-content/uploads/sites/152/2020/11/PHE-Screening-leaflet-short-urls-and-QR-codes.pdf?fbclid=IwAR2ZEUqUIfSGRRl1MPu_eT_lRa5JuyhbhIeo7eQnImgBrX8zaHrKMS9t2YI

New diagnosis of Pregnancy

To self-refer to Basildon, Broomfield or Southend hospitals fill in the Maternity Direct form at

 

https://connect.btuh.nhs.uk/maternitydirect

Congratulations!

 

 

If you haven’t already, start taking some pregnancy vitamins (need to contain Folic Acid 400 mcg and VitaminD 10 mcg per day)

You now self-refer directly to your hospital of choice.

 

 

 

 

 

Health Visitors- can help with

-          Support for parents

Essex family wellbeing services

-          Breastfeeding, weaning, eating and drinking

0300 247 0013

-          Concerns about your child's weight (either under or over weight)

Vcl.essexsouth-southwest@nhs.net

-          Concerns about your child's development (either physical or mental)

 

-          Promoting home safety, sleeping safety etc

 

If you or your family member has a palliative condition and needs support

St Lukes Hospice, One Response

 

01268 526259

If you or your family member has a diagnosis of dementia and is in crisis

Dementia Crisis Support Line

NB if you haven’t got a diagnosis please contact reception for help

Mon-Fri 9am-7pm 01277 695110

 

If you already have NHS hearing aids and have a problem with them

Adult Audiology Repair and Advise service

01268 394732

8-5.30 Monday to Friday

audiologyadult@btuh.nhs.net

or 

Hearing Help Essex at Laindon Medical Centre

Tel: 01245 496347

E: info@hearinghelpessex.org.uk

Ear Wax

Specsavers

 

£50 for both ears, no wax no fee, don’t have to see GP first.

The GP can refer you to Basildon on the NHS but if you want to go privately and don’t want to wait, some of our patients have used the following.

01277 635610

Oakdin Clinic

01277 623055

Help with weight loss

Quit Smoking 

https://www.essexwellbeingservice.co.uk/services/weight-management

https://www.essexwellbeingservice.co.uk/

Contact number – 0300 303 9988

Help with housing or carers

Basildon Adult Social Care

Mon- Friday 8.45 – 5pm 0345 603 7630

 

Finance, Benefits

Basildon Job Centre Plus

0845 604 3719

 

Citizens Advise Bureau

https://www.citizensadvice.org.uk/local/south-essex/

0808 278 7877

 

www.gov.uk/browse/benefits

Sharps Bins

These are now collected by the Council. Please follow this link where you can book a collection.

https://www.basildon.gov.uk/article/4816/Book-Clinical-and-Hazardous-Waste-Disposal

Blood Pressure

If your Blood Pressure needs monitoring, you could:

 

- Ask at your Pharmacy

- Buy a home blood pressure monitor. A good home BP monitor doesn’t need to cost more than £30 and can be used by all members of your family!

 

BP aims

-  Usually 140/90

-  If over 80 years 150/90

-  If diabetic or some patients with kidney disease 130/80



 

 

 



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