Our Full Data Protection and Privacy Policy This is available at our Practice or on our website. What do you do if you have any questions Should you have any questions about our privacy policy or the data or information we hold about you, you should contact either the Practice: · Information Governance Lead (in the first instance) or; · Data Protection Officer Details of these individuals and their contact details can be found at the back of this patient information leaflet. Complaints We accept that sometimes things can go wrong and in the first instance you should contact our Data Protection Officer with your complaint. However in the unlikely event that you are unhappy with the way we have handled your complaint, or our data processing methods, you have the right to lodge a complaint with the Jersey Office of the Information Commissioner: Office of the Information Commissioner 2nd Floor 5 Castle Street St Helier Jersey JE2 3BT Email: enquiries@jerseyoic.org Telephone: +44 (0)1534 716530 | IMPORTANT: Keeping us informed and up to date You can of course help us keep your data accurate and up to date. If you change your address or contact details we will need to hear from you. Please contact the Practice admin team or visit our website for further information. You will need to provide proof for change of name or of address. Practice Information Governance Lead Mrs Karen McNay – Practice Manager kmcnay@listersurgery.gpnet.je Practice Data Protection Officer admin@listersurgery.gpnet.je 01534 736336 – Town 01534 741641 – Quennevais Practice | Data Protection and Patient Privacy Policy Summary Patient Information Leaflet Adult and Child Version: 2023.1 Dated: February 2023 |