Breast Feeding
Our practice supports breast feeding mothers. If you would like a private room in order to breast feed please inform reception and we will be happy to provide this for you.
Complaints
Complaints Procedure
Chaperone
During your visit to the surgery and depending upon the reason for your visit, a physical examination may be necessary. Please note that a Chaperone is available to oversee the examination at your request. General Practitioner, Registrar and Student Our practice is interested in working towards becoming a training/teaching practice.
See our Chaperone Policy
Privacy Notice
Notice
Change of Details
The practice respectfully asks that you keep your contact details ie address and phone numbers up to date. If you need to make any changes please inform reception.
Equal Opportunities
The practice will offer equal opportunities to all employees and patients (where appropriate) regardless of age, sex, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief and will not tolerate any discrimination.
Freedom of Information
The Freedom of Information Act 2000 obliges the practice to make available certain "classes" of information. If you would like more information please telephone 01226 704343.
NHS Zero Tolerance Policy
The practice supports the NHS policy of zero tolerance with regard to violence or abuse to the doctors, staff or others on the practice premises or other locations where treatment may take place. Persons abusing this policy may be reported to the police and removed from the practice list.
Privacy and Dignity
We will endeavour to provide privacy and dignity to our patients at all times. If you do not wish to discuss something at reception that you feel may be overheard we are happy to provide a private room for you to discuss your issue with an appropriate member of staff.
Use of Data
This practice may use confidential information held on your records as part of risk stratification, this means that we can identify at risk patients and offer preventative treatments where appropriate. You have the right to object to the use of your confidential information being used in this way and should inform the Practice Manager as soon as possible should you wish to opt out of this service.
Read our privacy notice regarding your data
Transparency Notice