Ending of the Minor Injuries Service at Hamstreet Surgery
Ending of the Rural weekend service (held at Tenterden and Hamstreet Surgeries)
Establishment of the Urgent Treatment Centre (UTC) at the William Harvey Hospital
Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 30th October 2020.
A new Urgent Treatment Centre (UTC) will start on 1st November at William Harvey Hospital and has been set up to deal with minor illnesses and minor injuries which would normally have been dealt with at this surgery. It will be open 24 hours a day, seven days a week, including bank holidays.
The UTC is located at the William Harvey Hospital and it is open 24 hours a day, 7 days a week.
From 1st November appointments for the following minor illnesses and minor injuries will be dealt with at the UTC and appointments should be booked by calling 111
The service will deal with:
Strains and sprains
Skin infections and rashes
Eye problems
Coughs and colds
Feverish illness in adult’s
Feverish illness in children
Abdominal pain
Vomiting and diarrhoea
Emergency contraception
Suspected broken limbs
Minor head injuries
Cuts and grazes
Bites and stings
Minor scalds and burns
Ear and throat infections
Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG kmccg.ek.urgentandemergencycareteam@nhs.net
For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting an eConsult via the practice website.
Serious or emergency cases should continue to access the A&E department at the William Harvey Hospital as now occurs.
There will be no advance bookable appointments and it will be a walk-in service where patients will be seen in the order of clinical priority.We ask this only to be used appropriately for cases that cannot wait till Monday.
Dental emergency
Please note that GP's do not treat any dental issues, eg abscess, toothache etc.
Please contact your dentist. No Dentist? Tel:0808 238 9797
Evenings & weekends. Tel : 01634 890300
Late Night and Sunday Pharmacies
Asda (Kimberley Way) 01233 655000
Boots (Barrey Road) 01233 503670
Sainsbury’s (Simone Weil Avenue) 01233 662819
Tesco (Kingsnorth) 01233 207349