Use SignLive interpretation to connect and talk securely to your GP practice.
Your GP practice has partnered with SignLive to launch a new service on the 25th of October 2024 that helps deaf and hard-of-hearing patients communicate with their practice through a live, on-demand BSL-qualified interpreter. This service aims to improve communication and improve access to healthcare for these patients. For more information, check out the BSL video at the following link: https://vimeo.com/1014834083/c99ed65c62?share=copy
What is SignLive
SignLive is an interpretation service for those who are deaf or hard of hearing. You can talk to your GP practice through a British Sign Language interpreter safely and securely. About Us - SignLive
If you are a BSL user, you can use SignLive to connect to us via an Interpreter. Just log in to the SignLive app on iOS, Android, or a web browser and find us in the Community Directory. When you call, the Interpreter may confirm who you want to get in touch with.
This service is to help you contact us for example to book appointments with a clinician, ask for test results or ask questions. Face to face BSL interpreters are still available for your consultations with practice nurses, physios or GPs. These will be booked by reception in the usual way.
How to Access SignLive
The first time you use SignLive you will need to complete a one-time registration. This will keep your account secure and allow us to call you back if needed.
You can access SignLive via the app or a web browser. Visit www.signlive.co.uk/login for more information. For frequently asked questions visit: https://signlive.co.uk/faq/
For any SignLive technical issues, please contact: Email hello@signlive.co.uk