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New Longton Surgery
New Longton Surgery 2 Churchside New Longton Preston Lancashire, PR4 4LU
01772 280800
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Practice Charter Standards
Our Responsibility to You:
We will treat you with courtesy and respect at all times
We will endeavor to maintain the highest standards of medical practice at all times
We will keep the consultation and your computer and written records confidential
We will provide you with emergency care promptly when you need it
We will endeavor to offer all patients access to a Doctor within two working days for a medical problem though it will not always be possible to offer an appointment with the doctor of your choice
Your Responsibility to Us
We ask that you treat Doctors and Staff with courtesy at all times
Please give as much information as possible to the receptionist to enable her to offer the most appropriate appointment
If you cannot keep an appointment please let us know as soon as possible, this may enable someone else to be seen
If you are 10 minutes late for an appointment you will be asked to rebook; in exceptional circumstances you may be seen at the end of surgery
Visitors must not bring drugs or alcohol on to the premises
Any person who is verbally aggressive or abusive will be asked to leave and will have to book another appointment
Anyone who is verbally or physically threatening or actually violent will be asked to leave or will be removed from the premises by the police.
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