Appointments

Please call our main number 0191 469 9391 to book your appointment or book on line via patient access. 

You may book routine appointments up to four weeks in advance.

We also provide a number of appointments each day which are for emergencies. You may register for on line services and book your appointment via the internet if you prefer.

You have a right to express a preference of practitioner and we will do our best to give you an appointment with the Doctor of your choice.  Should your preferred Doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.

You will never be refused to see a Doctor if one is available. If you no longer need your appointment please let us know.

Please remember that appointments are for ONE person only. If you feel your consultation may be lengthy, ask the Receptionist for a DOUBLE APPOINTMENT when you book.

Home Visits

If possible please try to inform reception with request before 10:30 if you require a home visit.

Our Doctor or a nurse may phone you back to ascertain whether your problem can be dealt with by telephone or if it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.  

Home visits are only available for patients who are totally housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.