1st November 2022 Accelerated Access
We have been advised by the British Medical Association (BMA) that whilst we wish to support the principle of patient access, we are currently providing access in a manner that we determine and is within our resources and which is under the control of our organisation. We remain concerned about the risks that have still not been properly mitigated in the run up to the implementation of this initiative.
We will respond to individual patient requests and make organisational changes at a pace where we can be sure patient care and access can be managed safely.
GP Registrars
Greengate Medical Centre is an accredited training practice for Doctors who wish to pursue a career in General Practice. GP Registrars are qualified Doctors already who are undertaking further training in General Practice. They are with the practice for four months if they are at the start of their training. GP Registrars completing their training will be with us for one year. All GP registrars are supervised by accredited trainers.
Part of the training programme involves video recording patient consultations for teaching and assessment purposes. You may be asked to participate in a recorded consultation. The doctor will discuss this with you and if you agree to participate, you will be asked to sign a consent form. Intimate physical examinations will be NOT be recorded and the camera will be switched off if you request it. If you do not wish to be videoed this will not affect your consultation with the Doctor.
National data opt out
NHS Digital has issued a Data Provision Notice for Planning and Research. This means we are required to share your information with them unless you tell us not to. To opt out https://nhs-prod.global.ssl.fastly.net/binaries/content/assets/website-assets/data-and-information/data-collections/general-practice-data-for-planning-and-research/type-1-opt-out-form.docx complete the form before 1st September 2021.
Greengate Medical Centre Facebook Page
Patients can now find us on Facebook by searching 'Greengate Medical Centre'. This page is not a forum for discussion but to help us distribute useful information and updates on our services. Please 'Like' the page in order to follow any latest news about the surgery.
Visit us on Facebook
Changes to repeat prescription ordering
From the 30th June 2019, West Leicestershire residents (which includes all patients registered at Greengate Medical Centre), will have to order their repeat prescriptions directly through their GP Practice and not a high street/internet pharmacy or appliance contractor. We have leaflets and posters available within the surgery for your information which should help to understand the changes, as well as provide details of what you need to do.
If you feel that you or your family member should be exempt from this, please ask at Reception for an 'Exemption Form' and the usual GP will make a decision as to whether a patient meets the criteria to have this be upheld.
Extended Access appointments
We have increased the number of appointments available for you to see a GP in the evening or on Saturday across West Leicestershire.
Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.
Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see another suitable clinician, instead of a GP.
The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.
These appointments will be available at the following location:
Birstall Medical Centre, 4 Whiles Lane Birstall Leicester Leicestershire LE4 4EE
If you would like to know more please speak to a member of practice staff.
Extended Hours
As of the 1st of July 2019, the Practice have been offering certain appointments from 7:30am, Monday to Friday. We are hoping that this will enable patients who struggle to make appointments during the normal working day, to have more options.
Online Services
We are encouraging patients to sign up to online services if they are able to. The link is available via this page on the right hand side. Having online services will allow you to get an appointment without having to call the surgery as well as giving you several other time-saving advantages. If you would like any help signing up, please contact the surgery and we will be happy to assist.
NHS App
Our surgery now has access to the NHS app. You can self identify using the application in order to use the service - just download the App on your smart device and follow the instructions.
Bank Holidays
The surgery will be shut for all of the standard 8 Bank Holidays of the year and will advise of any additional days of closure as necessary.