Opening Times

DUE TO THE COVID PANDEMIC ALL OPEN MORNING SURGERIES HAVE BEEN SUSPENDED.

PATIENTS ARE ADVISED TO PHONE EACH WEEKDAY MORNING AT 9AM, THE RECEPTION STAFF WILL CLARIFY YOUR CONTACT DETAILS AND THE GP WILL RETURN YOUR CALL ON THE SAME DAY.  THERE IS A LIMITED NUMBER OF TELEPHONE TRIAGE APPOINTMENTS EACH MORNING. ONCE THESE SLOTS ARE ALLOCATED, ALL ROUTINE CALLS WILL BE ASKED TO RING BACK THE FOLLOWING DAY.

There will be a limited number of slots to speak to a GP each morning.  Once these slots have been allocated, patients will be asked to phone back the following morning .  Once the GP has reached safe capacity no more calls will be taken.  Receptionist cannot take anymore calls, please do not ask this from receptionist as they cannot facilitate this request.

Emergencies will be triaged by a GP.

Northgate Family Practice is open at the following times:

When We Are Closed

After hours calls are handled by North & West Urgent Care -
call 028 90 744 4447

Between 08:30 and 09:00 Monday to Friday and also Wednesday afternoons from 15:00 - 18:00 call 07925 374 150

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.