LOAN EQUIPMENT

PRACTICE MANAGER

Sarah McCammon is our Practice Manager for the surgery, joining the team in Nov 2022. 

Sarah has worked in Social Care and Education settings over the last 15 years most recently as the Head of People Resourcing and Development for a large care company.  Sarah lives local to the practice in Scorrier with her family and enjoys coastal walking and spending time with her children.

ASSISTANT PRACTICE MANAGER

Alison is our Assistant Practice Manager and joined the Practice in 1998.

Alison joined started as the Evening Receptionist and then qualified and became one of the Dispensary Team for many years.  She has been in the role of Asst. Manager for many years here at the surgery and she looks after the whole Admin.Team, I.T. and our general day to day operations within the practice.  She is usually found in the Reception area as she is responsible for all the duties involved with helping run the Reception Team alongside her Head Receptionist Julie with Tracy and Leanne the Senior Receptionists.  Alison also looks after every clinic and all the appointments for the surgery. With such a large team and with each clinician having special requests or needs, juggling room availability, equipment, holidays and meetings, managing the rotas is a massive task which she thoroughly enjoys.  She hopes you are enjoying the new look website and please feel free to let her know if there is something missing.

SECRETARIAL TEAM

Nicola, Sophie and Gemma deal with all of the referrals and secretarial duties for the GP's and they help arrange your 'Choose and Book' appointment. If you have any queries regarding your referral you can contact them each day from 9am until 4.00pm. 

Nicola has been with the surgery for over 20 years and has a vast experience in General Practice helping run the secretarial department and look after all our correspondence and summarising of new patient records.  Sophie completed Apprenticeship in February 2018 and has joined the administration team on a permanent basis helping Nicola with the increasing secretarial workload.  She also won Cornwall Apprentice of the Year Award for Health and Social Care at the end of 2017 so we are very pleased Sophie decided to accept our offer of a permanent position.  Gemma joined us in 2021 after working for 9 years at another surgery.  She joined us to cover some maternity leave but has now been offered a permanent role within our team which she also accepted.

PRESCRIPTION CLERKS

Megan and Jess are our Prescription Clerks here at the surgery.  Their role involves processing all the medication orders and aiding the GPs and our Dispensary Team.   

RECEPTION TEAM

The reception team are at the hub of the surgery and are integral to the smooth running of the practice, many of the team have been here for well over 10 years and know the patients and their families very well.  If you have any questions or need more information they are the team to ask.

SENIOR RECEPTION TEAM 

Julia is our Head Receptionist and has been here at the surgery since 2004 and helps look after the front office on a day to day basis, managing the clinics, telephone requests and working alongside Alison with the day to day operations.  She is supported throughout the week by Tracy and Leanne our two Senior Receptionists.  Tracy, Leanne and Alison also look after all our new patient registrations and the deduction paperwork involved when you move practice or leave the area.  With a practice population now around 6000 it keeps them very busy!

from L to R: Leanne, Julia, Tracy.

Lynda, Megan, Maya, Jessica, Tracey, Verity, Samantha and Tracey are the members of our reception team and can be found on reception dealing with the patients who phone in and helping at the front window dispensing medication.  

from L to R: Lynda, Megan, Maya, Jessica, Tracey, Verity, Samantha and Tracey

SURGERY APPRENTICE

Samantha joined the team in March 2024 and will be studying at Truro College.  She will be an apprentice here within the surgery concentrating on three different administration areas.  Samantha will also assist the management with some general administration work as well. Throughout the year she will be trained in Reception with Julie, Dispensary with Michelle, Secretarial with Nicola, Sophie and Gemma and Alison will train and assist her with her college work and projects.