Access to records 

Lots of our patients now have full access to their notes. This can be useful in helping people manage their health problems, order prescriptions and act as a reminder for hospital appointments.

Some patients may have queries about their records & may want to find more information about their records.

We cannot do any of the following:

•      Discuss previous entries in notes.
•      Amend notes.
•      Alter test requests – if all tests were marked ‘urgent’ then the system will be swamped & no-one will ever be seen urgently.
•      Discuss blood results recorded as normal, borderline or satisfactory. We will endeavour to contact patients if any tests are abnormal & could be causing disease. There are lots of tests that are returned as abnormal but are not significant.
•      Add entries to notes that patients feel are important.

Receptionists have not been trained to interpret tests & we kindly ask that you do not expect this of them.

Sadly there are limits on how much time we can spend discussing record entries.

As you may be aware, staff here are often very busy & we try our best to deal with as many health problems as we can each day.

Reviewing notes will simply mean we can see less patients each day.

We hope you take this into consideration….

Please note if you move to a new GP practice, you will not be able to see the entries which were made at Wibsey & Queensbury Medical Practice. You will begin afresh and only see entries made by your new GP practice, which will be displayed automatically on the NHS App. This does not mean that nay previous information is lost. To see your previous entries, you would need to make a request for access to historic records at your new practice. 

If you are below the age of 16 and registered on the NHS App, you will automatically be granted access when you reach the age of 16. If you are aged 11-16, you can apply to your GP practice for access to your health record, but it will not be granted automatically. If your aged 11-13 and your GP agrees, your access will be limited to the web version of the app. If you have access to health care services on someone else's behalf, for example, a child or family member (also known as proxy access), you will still have the same level of access to their account.