Appointments
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Before booking an appointment please see the information about surgery times and who to see.
Appointments last 15 minutes as standard, if you require more time, please read about our longer appointments (below). Patients can choose between a face to face or telephone appointment, please let reception know.
Booking an Appointment
You can make an appointment in the following ways.
Online
Book online via the NHS app.
The majority of our appointments including all GP appointments, Physiotherapy, Health and wellbeing coach and social prescribing are available online via the NHS app which is used by over 80% of our registered patients. Due to the variation in time and expertise required for some of our nurse led services we have limited options for nursing appointments other than specific appointments for contraception and sexual health screening. For any other appointments please contact reception and our care navigators will be able to support you.
Call Us
Via the telephone - 0115 846 8888.
By visiting the Health Centre and booking in person.
Longer Appointments
Nurse reviews – diabetes, asthma, travel ─ all need longer appointments. Please tell the reception desk when booking and do not book via the web, which does not give this option.
Chaperone Service
We value the relationship between patient and practitioner. However, we recognise that at times patients can feel more at ease with another individual in the room, particularly if the practitioner is of the opposite sex.
This is more often the case for examinations of an intimate nature. If an intimate examination is necessary and you would feel more comfortable with a chaperone, feel free to ask us and we will endeavour to provide one and continue your care
Cancelling Appointments
If you can't make an appointment please cancel online using the NHS app, by responding with the word 'CANCEL' to your appointment reminder text message or by calling the practice. This allows us to rebook it for someone else, particularly for emergency appointments.