Appointments

Appointments can be booked in advance and also on the day in the morning by ringing the surgery at 08:30am. Patients can choose to see a doctor or nurse of their choice depending upon availability; this does not apply in the case of an emergency.

Please don't be alarmed if our reception team ask the nature of the problem - this is just so they can direct you to the best clinician to deal with your problem (our staff are trained to care navigate). However please don't feel like you have to state the reason, we understand that some things are personal.

Home visits

Our Doctors will visit a patient if they are housebound and unable to attend the surgery due to frailty or medical problems etc. If you need to request a home visit for yourself, a family member or friend, please call the Surgery and give as much information to the Reception Team so they can pass it onto the GP. We ask that home visit requests are made before 11am, this is so the GP can prepare for any visit they need to make before the day is over. For more information please see the drop down for "home visits"

Telephone Appointments

If patients fail to get an appointment, our reception team may take your details and the problem you have and speak to the Duty Doctor the same day. This may result in a telephone consultation or if necessary arrange an appointment or a member of the reception team can call you back with advise from the GP on what to do next. 

Arrangements for speaking to a Doctor

Please note that your telephone request to speak to a doctor will be dealt with in the following manner:

• You will be advised which doctor is on duty and at which surgery
• A team member will record your request and take the following details:
• Name, Date of Birth, Telephone Number and brief details of the reason for the request
• Your request will be passed to the doctor on duty who will deal with the request at the end of the morning surgery

Arrangements for speaking to a Nurse

Please note that your telephone request to speak to a nurse will be dealt with in the following manner:

• A team member will record your request and take the following details:
• Name, Date of Birth, Telephone Number and brief details of the reason for the request
• Reception will look for the next available appointment and book you into that slot, the nurse may be able to speak to you the same day but would need information first from reception.
• If the nurse if running a surgery the team member will pass your details on to the nurse as soon as possible
• The nurse will endeavour to action the request at the end of each surgery

Online Appointments

You are now able to book and cancel your appointment with the doctor online via the link at the top of this page. In order to book appointments online you must have previously obtained the necessary access codes. Click here for more information.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We will be able to rebook you for the next available appointment that is more convenient for you.