CQC Inspection Repot Hilltop Surgery CQC Inspection Report - Melbourne street Surgery

Online 'Pre-Registration' With The Practice

If you wish to pre-register click on the link below to open the form. When you have completed all of the details, email it to Johnson.Medical@nhs.net (PLEASE NOTE THIS EMAIL ADDRESS IS NOT REGULARLY MONITOR SO PLEASE DO NOT SEND ANY OTHER REQUEST) with prof of your address, photo ID, if the form is for a child attached the vaccination history.  When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.

Pre-Registration Form

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.

Online Medical Questionnaire For New Patients

Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.

New Patient Registration

Change of Details

If you move house or change your telephone number please let reception know as soon as possible. If you move whilst undergoing hospital treatment you should also advise that hospital of your new address. You will need to register with another surgery if you move outside our area. Our receptionists will be able to advise you. If you want to change your name, we will need proof of the 'new name' your are changing to i.e passport, birth certificate or a name deed for us to photocopy for your records to ensure this is done correctly and changed within the NHS service.

Please either post your change of information to us or inform our reception team at the time of your next visit.

Guide to GP Service

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

 Please Click here and enter your post code in the text box provided. The interactive map will inform you if your address is within the catchment area.

Practice Leaflet

Our practice leaflet contains essential information about the services we provide, how we work and the responsibilities that we ask our patients to take on.  We respectfully request that all patients make themselves aware of the information contained in the leaflet.

DOWNLOAD OUR 

Practice Leaflet

Childrens Health & Wellbeing Booklet

Childrens & Wellbeing Health Booklet         

Named GP

From April 2015 all practices will be required to provide all patients with a named GP who have overall responsibility for the care and support that the practice will give.  This does not prevent you from seeing any GP in the practice as you currently do.  Patients will either be informed face to face when seen at the practice or in writing.  If you have any questions, or wish to discuss this further please contact the surgery on 0116 2769555 or 2536299.