Repeat Prescriptions 

Cranleigh Gardens MC – post or leave your computerised request slip (if you have one) or request note and the prescription should be ready for collection in two working days’ time.  If you provide a stamped addressed envelope, your prescription will be posted to you.

You may also order prescriptions on-line (see next page for details about how to register)

Click Here to order your repeat prescription online (registration required)

 Click here to order Repeat Prescription (email only, no registration required)

Alternatively, our dedicated telephone number for prescriptions is 01278 427092.  This line is open from 9.00am until 1.30pm and is a direct line to our Prescribing Lead Receptionist, who is specially trained to deal with prescription issues. 

Please do not use the main surgery telephone number for prescription requests.

Some of the pharmacies within the town offer a prescription collection service – please remember to tell the receptionist if a chemist is collecting your prescription on your behalf. 

Westonzoyland – you are welcome to telephone 691233 or request your prescription during surgery hours on Monday or Thursday.  Prescriptions should be ready for collection at 12.00 that day. 

Repeat Prescriptions Online

You can now book an appointment, check or cancel pre-booked appointments, request a repeat prescription or change your name and address online.
 
Before you can use these online services, you need to complete a registration form, which is available from reception or download here, and bring it in together with a form of photo ID such as passport or driving licence: this is so we can be absolutely certain we are only granting access to bona fide patients. We will then provide you with your unique patient identification details which you will need as a first time user and full instructions for using the service.

 You can then create your account by following the simple instructions, using the codes we have given you and adding your own personal password – these are for security purposes and should not be disclosed to any other person.

Go to Appointments/Prescriptions Online

The staff at Cranleigh Gardens Medical Centre are working with Somerset Primary
Care Trust to try to reduce the waste of medicines. We would like everyone in the
community to help play their part. Every pound spent on medicines which are not
taken is a pound less which is available to provide NHS treatment for you, your
family and friends.

Did you know?
• It is estimated at least 10% of prescribed medicines are wasted
• Once collected from the Pharmacy, medicines cannot be recycled
• Doctors don’t mind if you decide, for whatever reason, you don’t want to take a
medicine; they would far rather know and not issue unwanted medication that
ends up wasted
• Medicines should be returned to a Pharmacy for safe destruction if no longer
needed
• This destruction involves incineration and the NHS also has to pay for this so
adding to the bill for waste.

What can you do to help?
• Tell your doctor if you do not want to take a medicine any longer (or please fill
in and return the slip to indicate any medication on your repeat slip which you
no longer require)
• Don’t hoard or order more medication than you need. If you do have a surplus
of some medicines, please use them up before ordering more
• Ask your Pharmacist for advice
• Take any unwanted medicines back to the Pharmacy for disposal

To help minimize waste we will shortly be moving to 28 Day Prescribing for the majority of patients at our Practice. This means that if you are being prescribed a “repeat medication” your Doctor will now start to prescribe enough of each medicine
to last you 28 days. For example, if you are taking 2 tablets a day you will receive
56 tablets, 3 tablets a day 84 tablets, 4 tablets a day 112 tablets, etc. There are some drugs which are packaged in 3 monthly amounts and will continue to be dispensed in these packs, eg Contraceptive Pills and HRT.

Your prescription should last at least 28 days. If you are collecting routine medication more often than this or if you are running out of some medication or have too much of other items please tell the Practice by ringing our Prescription Line on
01278 427092.

Hopefully by working together, we can start to reduce wasted medication locally
and help ensure that more of the NHS’s money is spent to improve health care.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.