Surgery email address:  reception.z00074@gp.hscni.net

Patient video – How to find your health and care number. HSCB is sharing these links across social media platforms and practices may wish to link to them from their own websites.

https://twitter.com/HSCBoard/status/1382058507390754822?s=20

https://www.facebook.com/healthandsocialcareboard/posts/2873094982904864

https://www.instagram.com/p/CNnh8b7owGr/

SURGERY UPDATE

Due to the management of Coronavirus it is no longer safe to operate an open surgery. 

We are now operating a telephone triage service.   Please ring from 9am Monday to Friday on 02890743184 to seek telephone triage advice. 

When through to reception, a member of staff will ask a few questions, you will then receive a call from a GP. Please be available to receive the call from the GP.  The GP will only try to contact you once.

Once these calls have been allocated, only medical emergencies will be contacted, any other routine matters will be dealt with the following morning when the patient contacts the surgery. 

After speaking to the GP, if a prescription is required, this will be available for collection, at the surgery from 2.30pm the same afternoon. If a face to face appointment is required the GP will make arrangements with the patient.  

Patients can now book for Cervical Smears.

Routine bloods can also be booked only when the GP has requested these bloods. 

Patients will be asked to nominate a chemist where they would wish to collect their prescriptions. The practice will suggest a choice of local chemists who will be working along side us.

Arrangements may have to change on a daily basis, but we will try to keep you up-to-date on any changes.

With winter upon us there is an increase in GP contact, patients may not be aware of the PHARMACY FIRST scheme. By using this service it will save patient time on waiting to speak to a GP and being treated. See posters below and speak to your local pharmacy for more information:

Click here for Pharmacy First services

COVID BOOSTER VACCINE AT YOUR LOCAL PHARMCY/GP SURGERY OR WALK IN CENTRES.  PLEASE CHECK THE COVID.NI WEBSITE OR CHECK WITH RECEPTION FOR NEXT AVAILABLE CLINICS

Vaccination is the most important thing you can do to protect your community against serious illnesses. When enough people get vaccinated, its harder for a disease to spread to those who cant have vaccines.

IMPORTANT INFORMATION REGARDING ATTENDING ACCIDENT AND EMERGENCY DEPARTMENT AT ROYAL VICTORIA HOSPITAL AND MATER HOSPITAL

From Tuesday 9th January 2024 anyone attending A&E department with a minor injury MUST telephone first on: 02896 159 444.

IF ATTENDING ANTRIM AREA HOSPITAL THE TELEPHONE LINE IS: 0300 123 11 23

For emergencies that are life threatening always call 999 immediately.

Welcome

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Belfast Health & Social Care Trust My Care App

With service access to your medical information at the touch of a button.

My Care is a new app and online service that makes accessing your health records easier.  You can now use My Care on your mobile, tablet or computer.  To find out more visit:

https://dhcni.hscni.net/digital-portfolio/encompass/my-care

 REGISTERED Deaf/deaf???  Did you know that if your REGISTERED Deaf/deaf, and in need of a telephone triage consultation with your GP you can contact the surgery via email and inform us your preferred method of communication, this will be relayed to your GP and a record of this decision saved in your medical records. If a BSL/ISL  interpreter is required for consultations this can be arranged.

SENSORY SUPPORT TEAMS

https://setrust.hscni.net/service/sensory-support/

http://www.northerntrust.hscni.net/services/sensory-support-team/

https://belfasttrust.hscni.net/service/sensory-support/

https://westerntrust.hscni.net/service/sensory-services/

SICK LINE

Been off work seven days or less???

Need a notification certificate for your employer??

Download and Print your document here:

Self%20Certification%20Certificate.pdf

Online Prescriptions are changing.

To order your prescription via EMIS/Patient Access - Click Here