SystmOnline is a facility which allows patients to book/cancel appointments, request repeat prescriptions and alter any contact information regarding them selves. You can also access your records.
This is a secure facility provided by our clinical system supplier.
- You can book the following appointments: NHS Health Checks, RSV, Shingles, Pneumonia, Flu and Covid vaccinations
- request repeat prescriptions
- alter your contact information
- view summary medical information, including your medication, allergies and adverse reactions.
Accelerated Access Changes 1st October 2024
Patients with online accounts such as through the NHS App and Systmone Online will be able to read new entries, including free text, in their health record.
This will allow you to see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, or other GP online services and apps, you will automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't change for you.
This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your GP. For most people, access will be automatic and you won't need to do anything but some access may be restricted such as 3rd Party Safeguarding information and therefore the practice may perform a clinical check to prevent any harm to patients. (Please note, if you do not already have online access to your GP record, this change will not affect you until you register for online access either with your surgery or any of the other online platforms such as NHS App.)
You must register in person to use this facility – we will need to see photo ID and get you to sign an authorisation. We take the security of your records very seriously and this is why we need to confirm your identity.
To obtain a registration form please contact the IT Department next time you are in the surgery.