BALMORAL SURGERY

If you are having difficulties registering your online medication account with patient access

please click on the prescriptions tab , then repeats and watch the 2 demonstration videos linked.

Part of the process requires the use of an authenicator app on your smart phone such as 'Microsoft Authenicator'.

You can download this free app using your mobile's app store. do this first 

You need a desktop (recommended)/ laptop or tablet AND a smart phone with a working camera to scan a QR code to register. 

Open the email invite sent from Balmoral on your desktop PC/ laptop, not your mobile phone to start the registration process.

Click on the website link to be directed to the 'Patient Access' website.   

this email will also contain your username / pass codes required to register.

click 'register' and follow the on screen instructions.

Please allow 2 WORKING DAYS  for your script to be processed and available at your nominated chemist.

ALL PRESCRIPTIONS WILL BE SENT TO YOUR PREFERRED PHARMACY OF CHOICE unless otherwise specified.

All our staff are continuing to work under extreme pressure to provide the best service to you - our patients - during this difficult time. We therefore kindly ask you to be patient with them.

IF YOU HAVE AN APPOINTMENT WITH THE DOCTOR OR AT THE TREATMENT ROOM PLEASE USE THE SELF-CHECK IN AT RECEPTION

Please note that Balmoral Surgery operates a VERY STRICT zero tolerance policy on abuse towards staff.

PLEASE NOTE WE NO LONGER PROVIDE FOLLOW UP / ANALYSIS OF PRIVATE MEDICALS OR BLOOD WORK CARRIED OUT IN THE PRIVATE SECTOR EG RANDOX. As per the health boards guidance patients attending privately for these investigations are expected to complete any outstanding work in the private sector eg private gp . please do not leave these private test booklets in at reception.________________________________________________

 HOLIDAY CLOSURE

BALMORAL SURGERY CLOSES FOR ALL THE PUBLIC BANK HOLIDAYS and weekends

If you have an urgent medical query contact your local OUT OF HOURS SERVICE

• South and East Belfast: 028 9079 6220
• North and West Belfast: 028 9074 4447

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 A MESSAGE TO ALL OUR PATIENTS - CORONAVIRUS

We are under significant pressures due to Coronavirus (Covid-19)  and appreciate your patience with all our staff.

COVID -19 (CORONAVIRUS) - 

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

• HIGH TEMPERATURE
• A NEW OR CONTINUOUS COUGH
• A LOSS OF, OR CHANGE IN YOUR NORMAL SENSE OF TASTE OR SMELL (ANOSMIA)

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 Disabled Access

The Surgery has been designed to accommodate the disabled. The entrance, consultation rooms and toilet are suitable for access of wheelchairs. There is parking on the Surgery forecourt.