Welcome to the Ashley Medical Centre Website

NEW CLOSURE NOTICE 

From Monday 4th August  2025 the Surgery will be CLOSED every WEDNESDAY afternoon from 1pm. This is a permanent change to enable staff and doctors to attend to the increasing pressures within GP Practice. 

We will be open on Thursday afternoons.

VACCINATION CLINICS

If you are age 75 and over, this year you will be eligible for both COVID and FLU vaccination 

If your age is between 65 and 74 you will only be eligible for the FLU vaccination  

COVID  & FLU clinics will take place on Monday 3rd November 2025 and Tuesday 4th November 2025 at the Maxwell Hall Groomsport between 9am-4.30pm

Children (2-4 year old) 

Our Child FLU vaccination clinics will be on Friday 28th November and Friday 5th December 

Please contact the surgery to make the appointment for your child.

RSV Vaccine 

If you are between 75-79 years of age you may be eligible for the RSV vaccination which helps to protect you against severe lung infections.

Please contact the surgery to book your appointment

  CLOSURE DATES 

The surgery will Be CLOSED on Thursday 27th November 2025 from 1pm for training 

We will re-open at 8.30am on Friday 28th November @ 8.30am

CHRISTMAS & NEW YEAR CLOSURES

The Surgery will close on Wednesday 24th December @ 6pm and will not re-open until Monday 29th December @ 8.30am

If you require URGENT medical assistance during this time please contact the

OUT of HOURS SERVICE on

02891 822344

 TELEPHONE CALLS 

To speak with a GP please phone the surgery STRICTLY at 8.30am to book a telephone call. These are on the day phone calls but the list is not endless and once we have reached a safe working capacity you will be asked to phone back at the next call time.

EMERGENCY calls ONLY will  be taken outside of these times.

GP Face to Face appointments are booked following a telephone triage call with the doctor .

There has been a sharp rise in the amount of verbal abuse from some patients to our staff. Whilst we appreciate at times your frustration PLEASE DO NOT VERBALLY OR OTHERWISE take your frustrations out on our staff who work extremely hard in an ever increasing and demanding service.

We operate a ZERO tolerance policy towards abuse and your patience is very much appreciated.

For Smears/Diabetic/Asthma reviews or bloods please contact reception to book an appointment with our Practice Nurse.

Due to an increased volume of phone calls and prescription requests please allow 48 hours for any repeat prescriptions to be issued and then please also allow extra time for these to go to your nominated Pharmacy 

Our Clinical staff and Doctors are continuing with clinics/surgeries but respectfully request that unless you are Medically Exempt please ensure you wear your mask at all times whilst in the Medical Centre and the number of patients permitted into the waiting room may continue to be limited. This enables the practice to provide some protection to all our patients and staff within our Healthcare setting at this time

The Practice will be operating a Telephone Triage service with immediate effect as a result of the Coronavirus emergency.  Where possible try to give the reception staff a nominated Pharmacy for your Prescriptions to be sent to.

For Guidance on the current advice on Coronavirus please check the information  provided by the Public Health Agency using the following link:

https://www.publichealth.hscni.net/

The Practice will not be operating any Open Surgeries or Book on day Clinics for the foreseeable future.  Telephone Triage clinics will operate in their place

COVID-19 (coronavirus)

Please consult the Links below for information on the Coronavirus Vaccination programme

https://www.nidirect.gov.uk/articles/covid-19-vaccination-programme-northern-ireland

and

https://covid-19.hscni.net/get-vaccinated/

PLEASE DO NOT ENTER THE SURGERY - Telephone the GP reception on 028 91477150 for further advice. 

 Please contact the surgery to register for our online services which will enable you to book appointments online

Please see our online survery in the online section of this website as we welcome your feedback via the online survey

Please note that  in the interest of all parties, calls to and made by the surgery may be recorded for training and quality control purposes.

Ashley Medical Centre aims to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.

Below is a link to the Royal College of General Practitioners Patients Guide to GP Services.

http://www.rcgp.org.uk/pdf/rcgp_iyp_full_booklet_web_version.pdf

Please also find attached below a link for Physio self referral in the South Eastern Area

www.setrust.hscni.net/services/physioform.htm

To email the Practice the email address is Reception.Z00256@gp.hscni.net