SATURDAY FLU CLINIC
On 16th November we are running a Saturday morning flu clinic from 08:00 until 12:00. This will be the last Saturday clinic we will be running this side of Christmas. Please call the Surgery to book your appointment with our Practice Nurse.
Notice:
Did you know you can use the NHS App to order repeat medications, access your health record and test results? You can download the app to your smartphone or tablet device.
The aim of this website is to communicate to, and help explain, the role of the PCN, the additional roles and the services they offer to the patient population.
Evening and weekend appointments are available with GPs, Advanced Nurse Practitioners and Nurses at Rosewood Medical Centre, 30 Astra Close, Hornchurch, RM12 5NJ, book online using this link:
https://nhs.bookings.herohealth.net/app/nhs/414/locations/630
Your GP surgery should usually be your first point of contact if you have particular concern about your health. Appointments are available 7 days a week, including in the evening, on weekends and bank holidays. These appointments can be booked online or over the phone. Appointments can take place by phone, video or face to face depending on your preference and clinical need.
A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. this means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist or social prescriber.
Out of Hours Appointments
If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 01708 442711 or fill out a form on our website.
When the practice is closed please ring NHS 111 or use NHS 111 Online and they can help you with the booking an urgent GP appointment. Routine and urgent appointments are provided in the evening and weekends.
You should only attend A+E if you need immediate care for something that is very serious or life-threatening. If your condition is not life threatening, in many cases you could be seen quicker by using other local services in your community.
If you live in Barking Dagenham or Havering you can also get help with minor injuries and illnesses at our community. Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 9am - 9pm, seven days a week. You can call NHS 111 to book and appointment or walk in and wait to be seen.
If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling the crisis team on 0800 995 1000
For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare
getUBetter
Do you have a joint or muscle problem?
Please use the FREE getUBetter app designed and written by your local clinicians in
North East London - BHR. It offers local? tips, advice, and exercises tailored to
you and your stage of recovery.
Instant access
Easy to use
Safe and effective
Your healthcare professionals cannot be with you 24/7, but getUBetter can.
Why is self-care important?
Most musculoskeletal (MSK) injuries and conditions can be treated at home and
get better without the need for a specialist appointment. getUBetter gives you the
knowledge, skills, and confidence you need to improve your MSK health and lifestyle.
What is getUBetter?
getUBetter is a safe and effective way to help you self-manage your injury or
condition at home, work, and on the move.
The app covers a range of musculoskeletal injuries and conditions…
- Back
- Back & Leg
- Neck
- Shoulder
- Elbow
- Hip
- Knee
- Ankle
- Sprains and strains - leg
- Upper Limb Tendinopathy
- Lower Limb Tendinopathy
…and is designed to help you trust your recovery, live and work well.
Who is getUBetter for?
Anyone 18 or over who needs help with a joint or muscle problem.
What will I get?
Instant and 24/7 access to a personalised programme
Easy-to-follow self-progression exercises
Daily tips and local guidance from day one
Advice on where to seek help when needed
Access to local treatments and services
What are the next steps?
- Follow the link to access your local health service, then select your GP practice, as
well as the condition you’d like support with. Enter your email.
https://app.getubetter.com/request-access/1/92262bf907af914b95a0fc33c3f33bf6 - Download the getUBetter app and sign up using the same email address.
- Follow the instructions in the app to access your local support pathway.
- Log in and follow your programme regularly to improve your MSK health.
If you need further help getting started, watch our videos (GetUBetter get started,
GetUBetter How it works) or get in touch with one of our team: contact@getubetter.com
optional additional text to use below:
The app is not suitable for:
- Under 18-year-olds
- People with worsening neurological symptoms like numbness, weakness, or problems with bowel or bladder.
- People diagnosed with an infection, rheumatological problems, neurological issues, cancer, kidney, fracture, and pelvic organ pain.
- People that are requiring an ongoing close medical attention.
- People with very severe, worsening symptoms
- Pregnancy-related problems.
Welcome to Suttons Avenue Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 05/11/2024)