Mission Statement

At The Ecclesbourne Surgery and Roding Valley Medical Centre we aim to provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.

Our Vision

We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our doctors and staff are approachable, respectful, and patient-centred.

We aim to be at the forefront of modern general practice, offering a wide range of services and facilities.

We aim to be a Centre of Excellence for teaching and training of medical students, GP Registrars, and other Allied Health

professionals.

We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical

activity.

We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient, and adaptable work force to meet the needs of our patients and communities.

We aim to support the development through a greater understanding and treatment of disease through proactive engagement with research projects.

We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional, and national initiatives.

Our Values

We are accountable: We ensure we take responsibility for our actions and are open and transparent to the people who use our service.

We are fair: We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and under-standing valuing each person as an individual.

We are professional: We strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community. We maintain our professional learning and follow guidelines where appropriate to do so. Our success is built upon the personal and professional achievement of everyone who works at The Ecclesbourne Surgery and Roding Valley Medical Centre

We are innovative: We constantly review the service we provide and improve it when and where possible. We use all available resources, including technology to provide the best service we can. We nurture innovation, lead on learning and development and embrace emerging technologies.

We are caring: We will put our patients at the heart of all that we do. We respect and value everyone for their contribution, we engage with the community and local resources where possible, we celebrate peoples’ differences and provide equality of opportunity for all without discrimination. 

NHS Digital National Data Opt-Out

NHS Digital's improved collection of GP data will support vital health and care planning and research. Patient data is used every day to improve healthcare services through planning and research in England, helping to find better treatments and improve patient care. NHS Digital's improved collection of GP data will support vital health and care planning and research. For more information please visit the NHS digital website.

If you wish to opt out, you can so online here: www.nhs.uk

Coronavirus Vaccinations

The practice are pleased to let you know we are now able to offer the AstraZeneca coronavirus vaccine to eligible patients.

This is by appointment only and we will be calling patients to offer the vaccine.

Please do not call the practice with vaccine queries. Reception have been receiving hundreds of calls daily from patients and members of the public with queries. Please be reassured you will be called when it is your turn to be vaccinated. These calls have caused huge pressure on the telephone lines causing delays for unwell patients who may be trying to contact us urgently.

If you are pregnant or planning to become pregnant and have questions about the vaccine please read Pregnancy & Vaccination Information

We urge everyone aged 18 and over, who have not yet had their first vaccine to book on the national booking system or by clicking the banner below. If you have had your first vaccine, please make sure you have the second vaccine to ensure maximum protection.

Coronavirus Advice

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid contact with people who are unwell.

If you need an appointment or urgent advice, please call the surgery and we will arrange for a GP to call you back. Due to COVID-19 we ask that patients do not come into the practice uninvited due to the risk of infection, so please call ahead for advice first.

If you are invited in to see a GP or Nurse face to face:

• Please expect to have your temperature taken before entering the practice (you may be denied entry if your temperature repeatedly exceeds the safe limit).
• Please wear a mask or face covering.
• Reception will advise you how to move around the building safely (please follow signage and be considerate to others).
• Hand sanitiser will be available to use on entering and exiting the building.
• Please do not bring friends or family members with you to your appointment unless this is essential.

This advice may be subject to change at short notice as we continue to assess the situation. We thank you for helping us keep everyone safe.

Breast Feeding

Local & National Advice is available for mothers who are breast feeding during Covid19 here: Feeding Advice

Welcome to Dr Oraelosi and Partners

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Teaching

We are a teaching practice. This may involve group video calls to our patients. These calls will be confidential and used only for teaching purposes. We will always ask you first and get your consent to use video calls for teaching. Please click here for more information

eConsult

See a GP Or Nurse over the Weekend

This service is provided on behalf of all Waltham Forest GP’s surgeries. The service is open to all patients registered with a GP in the Borough of Waltham Forest. For our patients when you call please make sure you tell them you are registered with the Ecclesbourne Surgery.

Appointments are available across the borough in hub sites in each locality with times as follows:

Leytonstone

• Monday – Friday 6.30pm – 10pm Allum Medical Centre
• Saturday 8am – 4pm Triangle House, Harrow Road GP Practice
• Sunday 8am – 8pm Triangle House, Harrow Road GP Practice

Walthamstow

• Monday - Friday 6.30pm – 10pm Higham Hill Medical Centre (Mon, Fri), The Forest Surgery (Tues & Wed), Grove Road Medical Centre (Thurs)
• Saturday 8am – 8pm Higham Hill Medical Centre
• Sunday 10am – 4pm Grove Road Medical Centre

Chingford

• Tuesday & Thursday 6.30pm – 10pm Kings Head Medical Practice
• Saturday 10am – 4pm Handsworth Medical Practice
• Sunday 10am – 4pm Handsworth Medical Practice

NURSING APPOINTMENTS DAYS - TIMES - SITES

• Tuesday 6:30pm-10pm, Forest Surgery, 2 MacDonald Road, London, E17 4BA
• Wednesday 6:30pm-10pm, Allum Medical Practice, Fairlop Road, London, E11 1BN
• Saturday 10am-2pm, Handsworth Medical Practice, Handsworth Avenue, London, E4 9PD
• Saturday 10am-4pm, Higham Hill Medical Centre, 258-260 Higham Hill Road, London, E17 5RQ
• Sunday 10am-2pm, Grove surgery, 103-105 Grove Road, London, E17 9BU
• Sunday 1pm-5pm, Triangle House Health Centre, 2-8 Harrow Road, Leytonstone, E11 3QF

Appointments can be made by calling 0208 519 3999 during the following hours:

• Monday – Friday 12pm – 8pm
• Saturday – Sunday 8am – 6pm

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