Bank Holidays

 The practice will be closed:

Wednesday 25th December2024

Thursday 26th December 2024

Wednesday 1st January 2025

In the case of an emergency please contact Out of Hours on

08271865195

DID YOU KNOW YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS VIA OUR ONLINE SERVICES

 To register for Online Services please ask at reception

New Service

New Physiotherapy Direct Access Self referral form available on Further Information section - Self care information leaflets 

Accessing General Medical Services

If you wish to make an appointment with the surgery please contact us by telephone on 02871383737.

The receptionists will ask for some information in order to direct you to the most appropriate professional. You may be offered a telephone consultation with a GP who can advise if you will need a further appointment in the practice, or be offered an appointment with a member of our 'Multi Disciplinary Team' which now includes First Point Physiotherapists, Mental Health Practitioners, Social Workers and Practice Pharmacists.

Repeat prescriptions can be ordered online or dropped into the post box at the front door of the surgery. All prescriptions will be forwarded to your designated chemist.  

• Welcome to Mourneside Family Practice Online

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues, along with links to other relevant medical organisations.

Get Well, Keep Well

• Of course we're not just here for you when you are unwell.  Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Training for the future

• Mourneside Family Practice is a training practice which undertakes the teaching and training of medical students and junior doctors who intend to become health professionals and general practitioners.  Occasionally you may also see students on work experience here or sitting in with your doctor.
  

Our Multidisciplinary Team

• We now have new members of our Team to compliment the existing staff within the Practice.
• This Multidisciplinary Team will allow our doctors to focus their skills where they are needed most.
• Our Practice based Pharmacists, are responsible for assuring your medication is correct on discharge from hospital and also for any queries regarding your repeat medication.
• Our Advanced Nurse Practitioner is a highly trained professional that can undertake complex reviews of patients similar to a GP's, they can prescribe and make onward referrals.
• Our Social Worker will work with you to address any social factors which may affect your physical or mental health and wellbeing.
• Our Mental Health Practitioner can support you with mental health and well being and recovery by signposting you to relevant services.
• Our physiotherapist will access, diagnose, prescribe and recommend appropriate treatment or referral for musculoskeletal (MSK) problems

NEW OPTOMETRIC LED PRIMARY EYECARE SERVICE

• If you have a new/sudden eye problem, sore eyes, sudden change in sight:
• Patients can self-refer into the service or be referred by their GP, Practice Nurse, Receptionist or Community Pharmacist.
• Participating Opticians in Strabane:
• Eyewear, Gormleys, McGoverns and Specsavers

  Social Media 

• The Practice is aware that some patients have posted disparaging comments about staff and the Practice on social media. This is not an appropriate way to give feedback.

If you have any comments or complaints please write to the Practice Manager.

Zero Tolerance Policy

     We have a zero tolerance attitude towards any incident in

     which an employee is abused, threatened or assaulted, either

     in person or online

• **Please keep us up to date with your telephone/mobile numbers- the practice is introducing a new text service, when updating your number please confirm to staff that you consent to contact by text**
• **Please note: When ordering your repeat prescription via your reorder form, please tick the box beside each item you require.  Any box not ticked will NOT be issued.**
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• PLEASE NOTE: ALL PRESCRIPTIONS AND OTHER REQUESTS TO BE COLLECTED MUST BE COLLECTED FROM RECEPTION BEFORE 5.00PM DAILY