Noticeboard

Online Consult

Please click the Online Consult banner below to contact us about non-urgent matters.

Repeat Prescriptions

We are no longer taking repeat prescription requests on our main surgery telephone number. This is to reduce the volume of calls to make it easier for patients phoning for appointments, advice or in urgent need of help to get through.

Repeat prescriptions can be requested online via our website or by using the repeat prescription hotline on 771886. Please do not bring your repeat prescription request slips into the practice.

Please allow 7 days before collecting from the pharmacy.

STAFF TRAINING & MEETINGS

It is extremely important in these days of continual change that all staff members are kept up to date with what is expected of them, we therefore endeavour to have a regular monthly meeting and staff training.  Dounby Surgery will therefore be closed on the following Wednesday afternoons:

 

2020 dates to be confirmed

PUBLIC HOLIDAYS

Monday 10th August

Monday 28th September

Friday 25th December

Monday 28th December

All Public Holidays are classed as Out of Hours which means they are covered by NHS24

Practice Polices

Please take a look at our: Privacy Statement for Patients

Please take a look at our: zero-tolerance-practice-policy.doc

Please take a look at our: Did not attend policy

Please take a look at our: Assistance Dog Policy

Please take a look at our: Complaints Procedure

To request a copy of medical records, here is our: Subject Access Request Form



NHS ScotlandThis site is brought to you by My Surgery Website