Minor Illness

Get the Right Treatment

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.

Self-care

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

Your Local Pharmacist (also see Minor Ailments Service)

Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.  Watch this short video on how you can get the most out of your local pharmacy

Accident & Emergency (A&E)

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:

• loss of consciousness,
• pain that is not relieved by simple analgesia,
• acute confused state,
• persistent, severe chest pain, or
• breathing difficulties.

If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.

Minor Ailment Service

The NHS Minor Ailment Service is available from all community pharmacies in Scotland.  The service offers confidential advice and treatment, if you need it, for a number of common illnesses and complaints without the need for an appointment with your GP.  Here are just some of the conditions that your pharmacist can help you with:

                  acne               athlete's foot               backache               cold sores               constipation

           coughs and cols               diarrhoea               earache               eczema and allergies               pain

                     haemorrhoids (piles)               hay fever               headache               head lice

               indigestion            mouth ulcers            nasal congestion            period pain            thrush

                           sore throat                     threadworms                     warts and veruccae

You can register with the community pharmacy of your choice.  You don't have to make an appointment - you can go along at a time that suits you.  Your consultation will always be with a pharmacist and is completely free of charge.  Please note that the service is only available to those who did not previously pay for prescriptions before all charges were abolished, e.g. patients on benefits, students, children and the elderly (but not those living in a care home).  You must be registered with a GP practice in Scotland. 

Pharmacists provide many other services including NHS emergency hormonal contraception; NHS smoking cessation support; advice on travel injection requirements and supply of malaria prevention.

Minor Injuries Unit - Stobhill Hospital

The Minor Injuries Unit at Stobhill Hospital is open every day from 9am until 9pm. 

Who should go to the Minor Injuries Unit?
The unit can treat a range of minor injuries such as cuts, sprains, burns, and minor or possible fractures. 

The units are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred to the appropriate department or clinician.

Children under the age of one with a minor injury should be taken to the Royal Hospital for Sick Children, Yorkhill.

DO NOT GO to the Minor Injuries Unit for gynaecological or pregnancy problems, alcohol or drugs issues, severe allergic reactions, chest pain, breathing problems, or collapse.

First Aid - MP3 Downloads

To save them on your computer, right-click on any of the links below and then click 'Save Target As..." .  Click on any of the links below to play the audio files: 

Burns - Explains the immediate treatment for burns and scalds.

Fits  - How to deal with fits (convulsions/seizures) in adults and young children.

Wounds   - Immediate actions for wounds, bleeding, and bleeding associated with fractures.

Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)

CPR for adults -  Adults who have collapsed, unrousable and NOT breathing.

CPR for babies - Babies who are unrousable and NOT breathing.

Collapsed patient in detail -  Explains the complete scenario including checks for breathing, circulation, etc.

These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.

Other Links

British Red Cross - First Aid Tips
Simple, straightforward and easy to understand first aid tips

BBC Health - First Aid
This site has information about how to react to common injuries and emergencies.

St Johns Ambulance
St John Ambulance believes that everyone should learn at least the basic first aid techniques.

These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.

Coughs & Colds

A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.

On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.

In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.

Treatment of a cold

For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.

There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.

Self-help

There are a number of self-help measures that may help to ease the symptoms of a cold.

• Drinking enough fluids to prevent dehydration.
• Steam inhalations with menthol, salt water nasal sprays or drops may be helpful.
• Vapour rubs may help relieve symptoms for children.
• Hot drinks (particularly with lemon), hot soups and spicy foods can help to ease irritation and pain in your throat.
• Sucking sweets or lozenges which contain menthol or eucalyptus may sooth your throat.
• Gargling with salt water may help a sore throat.

You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.

Colds & Flu
A factsheet on the causes, symptoms, treatment & prevention of colds & the flu

NHS Choices - is it the common cold or the flu?
Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out

Factsheet - Common Cold
Information about the diagnosis, treatment and symptoms of the common cold