New Patient Registration

Please call into any of our branches to collect and complete a New Patient Registration form. One will need to be completed for each member of a family joining the practice. At this time you will be offered the opportunity to make an appointment with our healthcare assistant. This helps us to ensure we have a brief back ground to your health while waiting for your records to arrive from your last practice. This can be important for those who are on repeat medication to ensure there is no delay in issuing further prescriptions.  If you are aware that you will need medication in the near future, please make an appointment to be seen by a GP at this time also to avoid running out.

For us to be able to retrieve your medical records from your previous GP please contact them for your NHS number and have this ready with your form at your appointment with the healthcare assistant.

Although patients now register with the Practice and not an individual GP, you will still retain the choice, where appropriate, to request to see an individual GP.   If you have any queries regarding this please call in or speak to a member of staff on 01443 490366.

Change of Contact Details

Please notify us of any changes to your address, name and telephone number. Please note that if you are awaiting an appointment from a local hospital, please inform the hospital of your change of details also.  Incorrect details can mean a delay in your treatment.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Online 'Registration' With The Practice

Please visit one of the branches for a new patient registration form. When you register you will also be asked to fill out a medical questionnaire providing us with basic information about your medication history.  We ask for this as it can take a considerable time for us to receive your medical records from your last GP.  Please ensure on the form that  your NHS number is clearly visible for staff members as again this helps us to retrieve your records quicker. If you do not know this, please contact your previous GP for this information.

There is also a facility to book appointments and order repeat prescriptions online. For further information with regards this, please visit our Online services section or speak with a member of staff in one of our branches.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.