New message March 2025
****To allow the surgery to safely manage the econsults service will be open from 8am until 6.30pm Monday to Friday received, econsult service is for ROUTINE problems only. If your request is Urgent please call the Practice - Please only submit one problem per submission, if you have multiple problems please submit the appropriate number of econsults - mulitple issues that are recieved on one submission will NOT be actioned ***
If you require medical assistance that cant wait until the Practice is open at 8am Monday please call 111, and if URGENT please call 999.
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Flu and Covid can be a serious or even life-threatening illness for many of our patients. The NHS offers free Covid and flu vaccinations to those who are most at risk of getting seriously ill from these conditions.
COVID VACCINATIONS
Getting the COVID-19 vaccine can:
> help reduce your risk of getting severe symptoms
> help you recover more quickly if you catch COVID-19 or flu
> help reduce your risk of having to go to hospital or dying from COVID-19 or flu
> protect against different types of COVID-19 virus or flu
The COVID-19 vaccine is recommended for people at increased risk from COVID-19.
You may be offered these vaccinations if you:
> are aged 65 or over
> are pregnant
> are aged 6 months to 64 years and have an increased risk of getting seriously ill from COVID-19 because of a health condition or treatment
> live in a care home for older adults
Follow the link below for further information about COVID vaccination and appointment booking on the NHS England website
FLU VACCINATIONS
You can get the free NHS flu vaccine if you:
> are aged 65 or over (including those who will be 65 by 31 March 2025)
> have certain long-term health conditions
> are pregnant
> live in a care home
> are the main carer for an older or disabled person, or receive a carer’s allowance
> live with someone who has a weakened immune system
Frontline health and social care workers can also get a flu vaccine through their employer.
Follow the link below for further information about FLU vaccination and appointment booking on the NHS England website
If you are eligible for either vaccination then you will be invited.
COVID and FLU vaccination information and appointment booking
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SGLT2 inhibitors Patient Information Leaflet 2024
SGLT2 inhibitors Patient Information Leaflet 2024
NEW TEXT MESSAGE SERVICE
When you register you will be asked to consent to this service.
If you have previously opted out of the texting service but would now like to receive text reminders, please give verbal consent next time you speak with a member of the reception team or complete the Text Consent Form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
We may also text you following your appointment for your feedback on a satisfaction survey. If you wish your comments can be displayed on our website
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Primary Care Networks
We deliver some services across 2 Practices known as a Primary Care Network. Our Primary Care Network is called Island City Network. The services delivered in this way include:
- COVID Vaccination Clinics
- Pharmacy and Pharmacy technician services
- Physiotherapy
- Social Prescribing
This may mean that you receive calls or information from different numbers (than you are used to) for these services. If you are unsure who is calling you please confirm with us by calling any of the following numbers which will come through to our phone hub at the Derby Road site.
Derby Road Group Practice: 02392009265
Our PCN is made up of:
- Derby Road Group Practice (which consists of Derby Road Surgery and Copnor Road Surgery)
- Island City Practice (which consists of Lake Road, Sunnyside & John Pounds)
- Primary care networks (PCNs) build on the core work of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care for our communities. They are crucial to the development of integrated care systems (ICSs) and in meeting the ambitions in the NHS Long Term Plan.
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MENTAL HEALTH
Are you or someone you know experiencing a crisis and need urgent mental health support? Call 111 or visit www.111.nhs.uk and speak to the NHS Mental Health Triage Service.
Our NHS 111 mental health triage service provides advice, support and guidance, 24 hours a day, seven days a week, for anyone living in Hampshire and the Isle of Wight.
The Mental Health Triage Team has a wide range of skills, including on the phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need.
This service can also be also used by GPs and other healthcare professionals, the emergency services, mental health charities and any other organisations that come into contact with people experiencing a mental health crisis.
The Mental Health Triage Service can be accessed by phone by dialling 111 and online at www.111.nhs.uk.
If you are experiencing a life threatening emergency, please call 999.
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Healthier Together Website.......
Please click on the hyperlink below to divert you to a new Website that looks to improve the health of children and young people.
this website has been developed to provide upto date information surround care. Please take the time to have a look.
https://what0-18.nhs.uk/