Not receiving calls or texts from us?
We have received reports of some patients not receiving phone calls or text messages from the surgery therefore we would like to make you aware of the phone numbers you should expect any communication from us to come from.
Phone calls from the surgery will come from 0300 373 0717*
Text messages from the surgery will come from 07903589671*
Please make sure your phone accepts calls/messages from these numbers and they are not being blocked as potential spam.
It is also important that you keep us up to date with your current contact numbers if these change. Contact details can be updated via the link on our website.
Thank you for your assistance with this.
*These numbers do not accept incoming calls or messages.
Aberdeenshire Mental Health Improvement & Wellbeing Service
Get free mental health improvement and wellbeing help and support from the team of dedicated professionals. For more information and how to self refer Click Here.
Mirena Coils
The license for Mirena intrauterine system for contraception only has been increased from five years to eight years from the date of insertion.
This change came into effect on Friday 12th January 2024 and is for Mirena only and not for other hormone containing devices such as Kyleena, Levosert and Benilexa.
The extension in license is also only when the Mirena is used for contraception.
What does this mean if you are using Mirena?
- If you are getting a Mirena inserted from now, you will be advised it can be used for eight years to provide contraceptive protection.
- If you are already using a Mirena you can continue with your current device for eight years to prevent pregnancy.
- If you are aged 45 years or over at the time of insertion and using it only for contraception you will continue to be advised it can be used for 10 years or to age 55 (outside of the license).
Example
A Mirena inserted on 2nd February 2019 can be continued and will provide contraception until 2nd February 2027.
Why you might want Mirena changed before the eight years of use
- If you start to have bleeding again we would look for other reasons for this and may offer a Mirena change.
- If you are using Mirena as HRT you must have this changed after five years.
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Evening Blood Appointments
We are now able to offer evening blood clinic appointments. These clinics will be held on two evenings per week and will take place at the Glen O'Dee Hospital.
When speaking to our receptionists to arrange a blood test, please let them know if an evening is more convenient so they can book the most appropriate appointment for you.
We hope this will be a useful addition for our patients.
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Blood Hubs
You can contact the central booking line for all blood hub appointments by calling 01224 555177. A list of all available blood hubs throughout grampian is listed here Blood Hubs Grampian.
Prescription Requests
We cannot issue prescriptions ordered more than two weeks early, but due to unprecedented demand at present and current staffing levels, please allow 4 working days for your prescription request to be processed by the practice. It will then be sent to the local chemist of your choice for collection.
Please only order what you need and be patient with our staff and the Community Pharmacy team. We are all doing the best we can in these difficult circumstances. Thank you.
Facebook
We now have our very own Facebook page where you will find the latest information and news from the practice! Click Visit us on Facebook
Doctors in training
We have been an established training practice for many years and are very grateful to our patients for their support in helping to develop the next generation of doctors. As well as GP trainees, we regularly receive placements of senior medical students from Aberdeen University and offer 'taster' experiences to newly qualified doctors. The surgery and the community nursing team are also involved with the training of both undergraduate and post graduate nursing students. More information on training at the surgery can be found here.