Repeat Prescriptions

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Telephone requests are no longer available.  Receptionists are not able to print out prescriptions, this can only be done by a trained Prescription Clerk.

If you take medication on a regular basis and your condition is stable your GP may issue up to a six month repeat prescription.

You will need to make further requests by using the tear off slip on the right hand side of the computerised prescription. If you have lost your re-order slip you can ask your pharmacist for it or we will accept a hand written request from you.

About a week before you run out of medication tick which items you require and either place it in the prescription box attached to the wall in the surgery entrance hall, hand it to a receptionist at the desk, or post or fax it to the surgery.

If you would like your prescription posted back to you please leave ample time for dispatch and enclose an appropriately stamped and sized envelope along with your request and we will be happy to do so.

Alternatively you can order online via the link at the top of this page.

It is your responsibility to ensure that you do not run out of medication so please allow sufficient time to re-order, particularly allowing extra time during holiday periods and before the weekend.

If your prescription is to be collected by a named pharmacist of your choice please mark their name clearly on you prescription request so that we can add this information to your details.

Please check before you order repeat medication and only order what you need and advise your pharmacist if any of your repeat medications have been stopped.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Introducing you to the Digital Services for Patients and the Public (DSPP)

The My Health Online Service is no longer in service. Repeat Prescriptions can now be ordered through the NHS APP.

NHS Wales is transforming health and care for patients and the public in Wales through the creation of new online health services. The Digital Services for Patients and the Public (DSPP) programme, set up by Welsh Government and run by Digital Health and Care Wales is responsible for the delivery of the NHS Wales App and other Digital services.

DSPP will also be responsible for the development of the NHS Wales App giving patients, carers and the public access to their health and care information and letting people share information with health and care professionals and others of their choosing. DSPP will feature a range of tools and technology that hospitals, GP surgeries and other care settings in Wales can use to innovate and deliver their own digital health services.

Our vision for patients and public in Wales is to help people in Wales to empower them to be responsible for their health and wellbeing and give them access to health and care services and support health and care providers to deliver joined-up health and care.

We want patients and the public to be able to:

  • Personalise their health journey
  • Monitor health conditions more easily share and receive important health information
  • Take an active part in their own health and wellbeing
  • Plan for and take control of their health and care journey
  • Stay healthy for longer

Setting up your NHS login

  • Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number. 
  • A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
  • Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
  • The NHS account and login are not managed by the NHS Wales App. 
  • As the service is available across the UK, it is not currently available in Welsh.

Benefits to your GP practice include the following:

  • The App supports time-critical activities for staff. It frees up time previously spent at reception 
    to book appointments and taking repeat prescription orders over the phone.

  • It provides an easier and more convenient access for patients to practice services, at a time that suits them.

  • It improves patient care through better use of Digital Solution

Login screen (nhs.wales)

 

 
NHS WalesThis site is brought to you by My Surgery Website